• Full price items: Returns and refunds are accepted subject to product being returned within 10 days of the delivery confirmation date. Returned items must reach Roztayger in as-new, unused condition with any tags still attached and complete with all original packaging. (for shoes no markings on the bottom) Full cost of the item will be refunded, excluding any shipping charges paid.
• Sale items: Returns for full refund are allowed for items on sale up to 30% off provided they are shipped back within 7 days of the delivery confirmation date. Returned items must reach Roztayger in as-new, unused condition with any tags still attached and complete with all original packaging.
• Final Sale items: Items marked down 40% or more are "final sale". Please write or call with ANY questions to make sure the item is one you will be happy with. We can answer any fit issues you might have.
• Sale/promo price adjustment policy for goods offered at Roztayger: We are happy to offer a promo/sale price adjustment on items purchased up to 5 days prior to the commencement date of a promotion or sale. Adjustments must be claimed within 5 days of sale/promo start date. Please note that the exact style and/or size of the item must be available for purchase at the time such a request is made. We are unable to offer price adjustments on items originally purchased on sale or on any special promotion items that are temporarily reduced in price.